FAQ

Answers to most of your questions

We offer dog walking, dog grooming, dog taxi, dog sitting

Dog walking sessions are measured by kilometers based on two things. Whether you
want to set a goal for your pet, or leave in the hands of the dog walker. However, if time is of
the essence, arrangements with the dog walker can be made on a timely manner.

During the signing up process, the dog walkers are asked a series of questions that help
us determine their experience. We have a professional team that reviews eachh application
with careful consideration. Dog carers also receive a manual which thoroughly guides them
through the needs of each dog breed, to ensure your pets are handled with proper care.

Safety is our top priority. The dog carers are given a detailed manual to learn about each
dog breed’s needs. During the walks, the dog carer is advised to send pictures and updates
about the journey.

Yes, however, this has to be arranged between yourself and the dog carer. We are not held accountable for meetups. Zoom meets are recommended.

We currently offer our services in Budapest and other areas such as Nagykovacsi,
Solymar, Obuda and Szentendre.

Our business hours vary by dog carer. Each carer has their own hours which is shown on
their profile.

We understand that some dogs may require additional attention or have specific medical
needs. Please let us know about any special requirements, medications, or conditions, and
we'll do our best to accommodate them. However, we are not equipped to provide extensive
medical care.

Scheduling is easy! You can book a service through the app or website by filling out your requirements, such as location, budget and schedule, to see available carers that match
your request.

We understand that circumstances may change, and you may need to cancel. We
appreciate advance notice as soon as possible. Cancellations up to 24 hours of the service
are free, however, a cancellation within 24 hours of the service requires the payment of 50%
of the fee.

You can pay through the app or website, with a few simple steps. Once you’ve selected your preferred dog carer, you will be redirected to pay. Payments can only be made via bank
card, tips can be rewarded via cash.